Payment Policy

Secure Payment Environment

Our website pentaglowx.com uses 128-bit SSL encryption technology to ensure that your shopping experience is as secure as possible. SSL (Secure Sockets Layer) technology encrypts sensitive information, including passwords and credit card numbers, to protect your online transactions. All forms on our site are secured with SSL technology, ensuring that your personal information remains safe and protected from malicious attacks.

PCI Compliance

We adhere to the Payment Card Industry Data Security Standard (PCI DSS), a global standard designed to protect organizations handling credit card and payment card information. Our website and payment processes are Level 1 PCI DSS compliant, which means we have passed rigorous security checks and audits to meet the security requirements set by the global payments industry.

Accepted Payment Methods

We currently accept the following major payment methods:

  • Visa
  • MasterCard
  • American Express
  • Discover

All prices are listed in USD (United States Dollars).

Payment Information Handling

  • We do not directly collect or store payment information: We do not store any customer payment details. All transactions are processed through the Stripe payment gateway, a third-party payment processor that adheres to the highest security standards.
  • After the purchase: We can only access your billing information, shipping address, order details, and the last four digits of your MasterCard.

Payment Security

  • SSL Encryption: All payment processes on pentaglowx.com are encrypted using SSL technology to ensure that transaction data is securely transmitted.
  • PCI DSS Compliance: We are Level 1 PCI DSS certified, meeting the highest security standards in the global payments industry.

We take your online payment security very seriously and have invested significant time and resources to ensure that our website complies with PCI standards. From annual site inspections to compliance checks, we’ve got you covered.

Currency and Taxes

  • Currency: All transactions are priced in USD (United States Dollars). If your payment account is in a different currency, exchange rates and additional fees may apply, which are determined by your payment platform or bank.
  • Taxes: Our shopping website pentaglowx.com does not charge sales tax on your purchases. The prices you see already include all applicable fees, so you do not need to pay any additional tax amount.

Refund Policy

If there is an issue with your order, we will follow our refund policy to process it. Refunds are usually processed within 10 business days.

Payment Failure

If your payment is unsuccessful (e.g., incorrect card details, insufficient funds), you will be notified and can attempt to pay again. If the issue persists, please contact our customer support team for assistance.

Protection of Payment Information

We are committed to safeguarding your payment information according to our Privacy Policy. We employ appropriate security measures to protect your payment details from unauthorized access, disclosure, or alteration. All payment information is only used for order processing and to ensure the security of your transaction.

Policy Updates

This payment policy may be updated at any time to ensure compliance with the latest security standards and legal requirements. Any updated policies will take effect immediately and be posted on the website. Please check this policy regularly to stay informed of any changes.

Customer Support

If you encounter any issues during payment or have questions about your order, please feel free to contact our customer support team.

E-mail: [email protected]
Business Address: 2821 Lark Dr, Colorado Springs, CO 80909, US